Verification That Protects Your Balance
Verification is the lock on your wallet, not a hurdle in front of it. We ask for one photo ID and a live selfie so the name on your bKash, Nagad or Rocket transfer matches the person holding the account. That check is what stops a stranger opening a wallet under your name and drawing a payout from it. Once it clears,
the document step drops out of later withdrawals and your profile shows the confirmed status. Do it early — the first cash-out is a poor moment to find out your ID photo was blurred.
- Send a clear photo of your ID — National ID card, passport or driving licence. All four corners visible, no glare, and the photo page kept flat rather than folded in half.
- Match the name on your wallet — The name on bKash, Nagad or Rocket has to read exactly as it does on the ID. A missing middle name on one side is the mismatch we most often send back.
- Take the live selfie check — A short live photo confirms the person holding the account. We use it to stop someone else opening a wallet in your name and claiming a cash-out.
- Wait for the confirmed status — Your profile switches to confirmed once the check clears and nothing else is needed after that. Withdrawals then move without asking for the ID again.